The HF Managers course is 3 days of training and is designed for personnel including managers, supervisors, assessors, incident investigators, safety post holders and all those who require a deeper understanding of human factors in the workplace.

All staff need to recognise that human error is inevitable and that cooperative and collaborative teams are the greatest asset to achieving safety and high reliability in complex or hazardous work environments. At all levels within the workforce there should be an understanding of the human causes of error and an ability to take a more proactive approach to the avoidance, trapping and mitigating of errors.

The training uses classroom facilitation and practical exercises, including group discussions and incident reviews to analyse the impact of human factors in the working environment, with consideration of the entire team and all supporting services. This course is usually delivered in-company and the syllabus content may be adjusted to suit the specific needs of the organisation. A typical syllabus will cover:

HF Managers Course - typical syllabus
  • Human error
  • Workload management
  • Teamwork and behaviour
  • Communication
  • Decision making
  • Fatigue management
  • Situational awareness
  • Vigilance
  • Threat and error management
  • Industry case study
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