Crew Resource Management Case Studies
Crew Resource Management
Case studies
The following case studies are designed to provide practical examples of how crew resource management principles can be applied in practical settings. They are intended to help participants understand the real-world implications of crew resource management and to develop skills in applying these principles in their own work.
1. Runway Incursion
This case study explores a B737-300 cargo flight where fatigue, organisational pressure, and environmental factors led to a runway incursion. It highlights how reduced alertness, communication breakdowns, and SOP lapses can impact safety during high-stress operations.
Key Takeaways
- Impact of Fatigue
- Organisational and environmental factors
- Standard Operating Procedures
- Communication
A powerful learning tool to reinforce CRM principles, duty time awareness, and effective crew coordination.
2. Loss of Control
This case study examines the fatal loss of control accident involving a Learjet 35A during a circling approach to Teterboro. The aircraft crashed into a commercial building, resulting in total destruction and loss of both crew members.
Key Takeaways
- The impact of poor pre-flight planning and decision-making.
- How flight data monitoring can reveal SOP deviations
- The critical role of CRM and Leadership training in preventing procedural non-compliance
An essential training tool to highlight the value of proactive safety culture, effective monitoring, and leadership development within flight operations.
3. Runway Overrun
This case study explores a fatal runway overrun involving a Gulfstream G-IV that attempted take-off with the gust lock engaged, highlighting the consequences of procedural non-compliance.
Key Takeaways
- The influence of organisational safety culture on crew attitudes and behaviours.
- How behavioural norms impact decision-making and SOP adherence.
- The importance of communication, accountability, and continuous learning in managing risk.
A powerful reminder of how culture and compliance shape safety outcomes in high-stakes operations.
Have Any Questions?
Check out the FAQs.
Yes we can deliver CRM training programmes in-person at your location in the UK, and worldwide.
Yes this is a self paced online module designed to compliment CRM training. The package includes a PowerPoint presentation which may be resused for the purpose of internal training. (Not for resale)
Global Air Training is the market leading specialist in Crew Resource Management and Human Factors training. We have been working with airlines and aviation organisations worldwide since 1997. You can be sure that our facilitators are experienced experts in the field. We are the only ISO9001 accredited specialist CRM training provider.
The self-paced online training module is £45 per participant, there is no VAT for participants based outside the UK. Please contact us for a quote for multiple participants or bespoke requirements.
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