The Global Air Training Human Factors Trainer programme has been continually developed over 25 years and is widely recognised worldwide. The Trainer’s course is 5 days. The course and provided materials cover a comprehensive basis of Healthcare Human Factors training and include examples and case studies of HF related patient safety incidents. The course emphasises development of facilitation skills which are crucial to effective Human Factors training. The training provides the required knowledge, skills and materials to enable the participant to deliver effective, practical Human Factors training within their individual operating environments.

"All NHS leaders need patient safety training so they have the knowledge and tools to drive change and improvement."

Improving safety through education and training Recommendations - Commission on education and training for patient safety 2016.

Healthcare staff need to recognise that human error is inevitable and that cooperative and collaborative teams are the greatest asset to achieving safety and reliability in complex and hazardous work environments. The Human Factors in Healthcare managers course provides participants with an in depth understanding of the human and organisational causes of error and provides the knowledge and tools to enable a proactive approach to the avoidance, trapping and mitigating of errors.

Dr Phil Adam

Dr Phil Adam, GAT Human Factors Trainer, talks about Safety Culture in healthcare.

Healthcare Human Factors Trainers Course - Typical Program

The course program may be adjusted to accommodate local requirements.

Day one
  • Introduction to HF training
  • Instruction and facilitation techniques
  • Background to HF training in safety critical environments
  • HF in healthcare
  • Examples of HF related incidents
  • Human errors and their prevention in healthcare
  • Case based study
  • Delegate presentations
  • Workload management
  • Conflict
  • Leadership
  • Culture
  • Decision making
  • Case based study
  • Delegate presentations
  • Information processing
  • Attitudes and behaviour
  • Technology advances and automation
  • Stress
  • Situational awareness
  • Case based study
  • Fatigue
  • Team communication
  • Ineffective communication
  • Team exercise
  • Prepare final assessment presentations
  • Delegate assessed presentations
  • General synopsis
  • Certification
Get more information on a bespoke course for your organisation

Healthcare Human Factors training is available at Global Training Centre, online and in-house. Enter your details below to receive more information on bespoke training for your organisation.