Open Course Bespoke Course

Cabin Crew Resource Management Trainer CRMT

Core course for professional CRM Facilitators

In person
5 Days

Course description

Our Crew Resource Management Trainers (CRMT/CRMI) course, which has been continuously developed and refined over 25 years, is widely recognised as the gold standard in training professional CRM facilitators.

Designed for cabin crew and technical crew of airlines, and other aviation organisations, this comprehensive course covers the latest developments in CRM training, including threat and error management, CRM skills assessment, and competency-based training. You'll also learn how to maintain your organisation's CRM programme, meet regulatory requirements, and keep your trainer qualification, currency, and assessment up to date.

The CRMT course also teaches you crucial facilitation techniques that are essential to delivering effective CRM training. Our goal is to develop fully competent trainers who are comfortable developing CRM materials that are appropriate to the unique requirements of their flight operations. And our programme fulfills the CRM training requirements of EASA, FAA, ICAO, and major regulatory bodies worldwide.

Programme details


Day One

  • The role of facilitation in CRM
  • Developing a professional presentation
  • Structured and effective feedback
  • Introduction to CRM
  • Communication
  • Team synergy group exercise

Day Two

  • Delegate presentations
  • Workload management
  • Leadership
  • Stress
  • Culture
  • Threat and error management
  • Case study

Day Three

  • Delegate presentations
  • Situational awareness
  • Identification of passenger Human Factors
  • Decision making
  • SOPs
  • Surprise and startle
  • Resilience development

Day Four

  • Fatigue and sleep disturbance
  • Case study
  • Exam
  • Preparation for final assessment

Day Five

  • Delegate final assessment presentations
  • General synopsis
  • Questions
  • Certification
This course includes

Level 3 Award in Training Delivery

On successful completion of the course, you will receive the internationally recognised Level 3 Award in Delivering Training, approved by OFQUAL. This qualification will function as a foundation for trainers to progress into specialist subject areas and support a training role within your organisation.


Aviation organisations already served

The recent CRMI course I attended at Global Air Training has proved to be one of the highest quality instructional reviews I have attended. From the pre-learning package to the final presentation & evaluation Global Air Training has shown to be the most effective provider of aviation instructor skills training.

Throughout my aviation career, I have had the opportunity to attend numerous CRM training sessions. I firmly believe that Global Air Training offers the most comprehensive and professional CRM training available on the worldwide market today.

The team of professionals at Global Air Training presented a week long course, highly competitive by American standards and certainly better than most. The courseware was well developed and cleanly delivered. The staff were meticulous about logistical details to ensure each student's needs were met.

Have Any Questions?

Check out the FAQs.

Yes we can deliver this programme in-person at your location worldwide.

This course can be delivered via in-person instructor led training (ILT) or via virtual instructor led training (VILT).

Global Air Training is the market leading specialist in Crew Resource Management and Human Factors training. We have been working with airlines and aviation organisations worldwide since 1997. You can be sure that our facilitators are experienced experts in the field. We are the only ISO9001 accredited specialist CRM training provider.

This course is available monthly as an open course priced at £1975 (VILT) or £2195 (ILT) per participant. No VAT is charged for participants outside the UK. For company bespoke courses please contact us for a quotation for your organisation's specific requirements.

On successful completion we provide cerficiation of completion to relevant regulatory standards.