CRM Initial Training: Online Course
Build the core competencies of aviation safety — 23 modules, ~12 hours, on your schedule.
For pilots, cabin crew & aviation professionals
Foundational CRM skills for modern flight operations
In the modern high-stakes aviation environment, technical proficiency is only half the story. Effective Crew Resource Management (CRM) is the cornerstone of operational safety and team performance.
Our CRM Initial Online Course equips you with the foundational non-technical skills required to manage threats, mitigate errors, and lead with confidence. As an ISO 9001 accredited provider, Global Air Training delivers a curriculum that is authoritative and practically applicable to real-world flight operations.
Why choose this course?
The equivalent depth of a two-day in-person course in a streamlined ~12-hour digital format.
Globally recognised certificate
Download a certificate of completion recognised across commercial, military, and corporate aviation.
Total flexibility
Access 23 interactive modules 24/7 via our LMS. Progress at your own pace around your flight schedule.
Regulatory alignment
Syllabus aligned with ICAO, EASA, FAA, CAA and regulatory bodies worldwide.
Expert-led content
Developed by active aircrew and accredited CRM facilitators with quizzes, scenarios, and case studies.
Mastering Threat and Error Management (TEM)
The course is built around the Threat and Error Management (TEM) framework — the industry standard for proactive flight safety.
You will learn to identify “threats” (external events) and “errors” (crew actions) before they align to create a safety incident.
Course syllabus: 23 core CRM modules
Designed to meet ICAO, EASA, FAA, and UK CAA requirements, with aviation-specific scenarios and real-world case studies.
- 1
Introduction to CRM
Explore the evolution of Crew Resource Management and its vital role in modern aviation safety.
- 2
Threat and Error Management (TEM)
Master the industry-standard framework for identifying external threats and mitigating internal crew errors.
- 3
Human Error and Reliability
Understand the "Error Chain" concept and the psychological factors that impact human reliability in the cockpit.
- 4
Standard Operating Procedures (SOPs)
Analyse why deviations from procedures occur and learn strategies to improve adherence to safety protocols.
- 5
Fitness and Health
Understand how physiological well-being and general health directly impact operational performance.
- 6
Stress
Recognise the signs and symptoms of stress and implement effective management techniques under pressure.
- 7
Fatigue
Identify types of fatigue (physiological, subjective, and pathological) and apply proven countermeasures.
- 8
Information Processing
Learn how the brain acquires and processes information, including memory limitations and illusions.
- 9
Situational Awareness (SA)
Study the 3-level model of SA to identify traps and recover a lost mental model of the flight situation.
- 10
Workload Management
Examine factors affecting mental workload and manage task saturation during high-tempo operations.
- 11
Decision Making
Understand the Decision Process Model and tools to make safer choices in dynamic environments.
- 12
Communication
Overcome barriers to information flow using assertive communication and closed-loop techniques.
- 13
Personality, Attitudes, Behaviour, Leadership, and Teamwork
Assess how individual traits and leadership styles influence team synergy and mission success.
- 14
Conflict Management
Develop skills for managing and resolving interpersonal conflicts before they compromise safety.
- 15
Automation
Manage the human–machine interface and understand risks of over-reliance on automated flight systems.
- 16
Level Busts
Focus on human factors that lead to altitude deviations and strategies for vertical path awareness.
- 17
Controlled Flight into Terrain (CFIT)
Examine CFIT precursors and use CRM tools to avoid one of aviation’s most significant safety risks.
- 18
Icing
Understand human factors in decision-making and threat management for adverse weather and icing.
- 19
NOTECHS
Introduction to the Non-Technical Skills (NOTECHS) evaluation system for assessing aircrew performance.
- 20
Runway Incursions
Mitigate ground-based errors through improved communication, vigilance, and taxi-path management.
- 21
Surprise, Startle, and Resilience
Develop resilience to manage sudden events and overcome the physiological startle effect.
- 22
Culture
Evaluate how organisational and national cultures influence safety behaviour and "Just Culture".
- 23
Monitoring and Intervention
Implement graded assertiveness to intervene effectively during safety-critical moments.
Regulatory compliance note
The course syllabus is designed for compatibility with international regulatory standards. While these packages are ideal for commercial, military, and corporate operations, some authorities require a portion of CRM training for some types of operations to be delivered in person. We recommend verifying your specific local requirements to ensure full compliance.
Ready when you are
Start today — train around your roster, complete at your own pace.