Terms & Conditions

1. Terms and Conditions

All Bookings are accepted subject to availability and these terms and conditions. Making a Booking constitutes acceptance by the Client of these terms and conditions.

These terms may be amended by GAT from time to time, with notice provided to the Client. Continued participation in the Course after notice constitutes acceptance of amendments.

These terms supersede any prior agreements or understandings and prevail over any terms proposed by the Client unless expressly agreed in writing by GAT.

2. Booking Confirmation and Invoicing

Payment terms are specified in the booking form. GAT reserves the right to release the scheduled dates if GAT has not received full payment from the Client by the due date.

Payments must be made via bank transfer or other methods specified by GAT. Late payments will incur interest at 4% above the Bank of England base rate from the due date until payment.

Bookings are confirmed upon GAT's issuance of a written confirmation (e.g., email). Invoices will be issued upon booking confirmation.

If full payment is not received by the due date, GAT may cancel the Booking without refund and reallocate the places.

3. Delegate Substitution

The Client can substitute a Delegate on the course at any time, free of charge, provided that the substitution is notified to GAT in advance of the Course commencement.

Substitutions are permitted only if the new Delegate meets any prerequisites for the Course (e.g., prior training levels), as determined by GAT.

Notifications must be in writing at least 48 hours before Course commencement to allow for administrative updates.

4. Cancellation

4.1 Client Cancellations

If notice of cancellation is received in writing 30 days prior to course commencement, no fee is payable. Less than 30 days prior notice cancellation is subject to the following charges:

• Less than 30 days prior to course commencement cancellation fee 20% of the order total.
• Less than 10 days prior to Course commencement, cancellation fee 100% of the order total.
• Cancellation of transferred course places 100% of the order total.

Failure of Delegate(s) to attend (no-show) will result in 100% of the fee being charged, with no refund or transfer.

4.2 GAT Cancellations

GAT reserves the right to cancel or reschedule the Course with at least 14 days' notice, offering a full refund or transfer to an alternative date. GAT shall not be liable for any client costs incurred (e.g., travel).

5. Personal Information

Personal information will be processed in line with Data Protection Legislation and in accordance with Our Privacy Policy which is hereby incorporated into this Agreement.

Our privacy policy is published at www.globalairtraining.com/privacy or provided on request.

By making a Booking, the Client consents to GAT processing personal data of Delegates for Course administration, certification, and marketing (with opt-out options).

Personal data will be retained for as long as necessary to fulfill the purposes outlined, typically 7 years for certification records, in line with legal requirements.

If data is transferred outside the UK, GAT will ensure adequate safeguards under Data Protection Legislation.

6. Warranties and Liabilities

GAT will perform all services with reasonable skill and care. GAT warrants that the Course will be delivered by qualified instructors and align with the description provided.

Except as otherwise expressly stated in this booking agreement, all warranties, representations and undertakings, whether express or implied, statutory or otherwise, including but not limited to warranties of satisfactory quality, accuracy, fitness for a particular purpose and compliance with any other regulations or guidance, are hereby excluded to the fullest extent permitted by law.

GAT shall not under any circumstances whatever be liable for: loss of profits; or any special, indirect or consequential loss, costs, damages, charges or expenses.

GAT's total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of this agreement shall in all circumstances be limited to 100% of the sum of all fees paid by the Client to GAT under the terms of this Booking.

GAT shall not accept any liability (whatsoever or howsoever caused) for any personal arrangements including travel, accommodation or hospitality which have been arranged by the Client in connection with the Delegate's attendance of the Course.

GAT shall not accept any liability (whatsoever or howsoever caused) for the loss of or damage to any property or items placed or left in any part of the GAT's premises by the Client or Delegate attending the Course. Vehicles left in the car park are at the owners' own risk.

GAT shall not be liable for any infringement claims arising from Client's use of Training Materials beyond the permitted scope.

The Client indemnifies GAT against any claims arising from Delegate misconduct or inaccurate information provided by the Client.

Notwithstanding any provision to the contrary in these terms and conditions, nothing in these terms and conditions shall exclude or limit GAT's liability for death or personal injury caused by negligence or for fraudulent misrepresentation or for any liability that may not be limited or excluded by law.

7. Non-Disclosure

Global Air Training Ltd and the Client recognise that we may each receive confidential information under this Agreement. Both parties agree that they will use all reasonable endeavours to maintain as confidential all information received.

The Recipient must:

• Keep the Disclosor Confidential Information strictly confidential;
• Not disclose the Disclosor Confidential Information to any person without the Disclosor's prior written consent
• Use the same degree of care to protect the confidentiality of the Disclosor Confidential Information as the Recipient uses to protect the Recipient's own confidential information of a similar nature, being at least a reasonable degree of care.
• Act in good faith at all times in relation to the Disclosor Confidential Information; and
• Not use any of the Disclosor Confidential Information for any purpose other than fulfilling the Training Services.

Confidentiality obligations survive termination of this Agreement for 5 years.

Confidential Information does not include information that is publicly available (other than through breach), independently developed, or required to be disclosed by law.

The Client may not use or disclose any training materials supplied by GAT for any purpose except for the training specified by this Agreement without prior written permission from GAT.

All Training Materials are owned by GAT and licensed to the Client/Delegate for personal, non-commercial use only during the Course. No reproduction, distribution, or modification is permitted without GAT's written consent.

8. Force Majeure

GAT shall not be liable for any damages or fees for any delay or default in performing hereunder if such delay or default is caused by conditions beyond its control including, but not limited to, Acts of God, Government restrictions (including denial or cancellation of any visa, or other license and recommendations against travel), wars, insurrections, epidemics, pandemics, public health restrictions, or any other cause beyond reasonable control.

The affected party must notify the other promptly and use reasonable efforts to mitigate the impact.

If force majeure persists for over 30 days, either party may terminate the Booking with a pro-rata refund for undelivered services.

9. Waiver

Failure by either party to exercise or enforce any right or benefit conferred by these Terms and Conditions will not be deemed to be a waiver of any such right or benefit nor operate so as to bar the exercise or enforcement thereof or of any other right or benefit on any later occasion.

Waivers must be in writing and signed by an authorized representative to be effective.

10. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in all respects in accordance with the laws of England and Wales and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

Before court proceedings, parties will attempt mediation via a recognized body (e.g., CEDR).

11. Intellectual Property

All Training Materials are owned by GAT and licensed to the Client/Delegate for personal, non-commercial use only during the Course. No reproduction, distribution, or modification is permitted without GAT's written consent.

Delegates may not record audio/video without permission.

12. Equality and Conduct

GAT promotes an inclusive environment; Delegates must comply with anti-harassment policies.

13. Severability

If any provision is invalid, the remainder remains enforceable.

14. Entire Agreement

This document constitutes the entire agreement between the parties.