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Human Factors in Healthcare

Human Factors in Healthcare
Trainers Course

Human Factors is an established scientific discipline originating in the aviation industry, but now widely adopted in many other safety critical industries. Enhancing clinical performance and patient safety through adopting HF training, principles and practices within the NHS is advocated by CQC, NICE, NHS England and other bodies.

Human Factors training focuses on optimising human performance through better understanding the behaviour of individuals, their interactions with each other and with their environment. A Human Factors approach to patient safety differs from traditional safety training in that the focus is less with the technical knowledge and skills, but rather with the cognitive and interpersonal skills needed to effectively manage a team-based, high-risk activity. By acknowledging human limitations, Human Factors offers ways to minimise and mitigate human frailties, so reducing medical error and its consequences. Human Factors approaches offer an integrated, evidenced and coherent approach to patient safety, quality improvement and clinical excellence. Human Factors principles can be applied in the identification, assessment and management of patient safety risks, and in the analysis of incidents to identify learning and corrective actions.

Experts perceived the aim of education and training interventions for patient safety to be: changing knowledge, skills, attitudes and behaviours at the individual, team and organisational levels.

Evaluation of education and training intervention for patient safety
Report Imperial College 2016.

Human factors in healthcare training

The Global Air Training Human Factors Trainer course has been continually developed over 20 years and is widely recognised in safety critical industries worldwide. This course is designed for those involved in the delivery of HF training programmes in healthcare. The course is 5 days, it covers a scientifically robust basis of HF training, and studies examples and case studies of human factor related patient safety incidents. The course emphasises developing the facilitation skills which are crucial to effective HF training. The training develops the required knowledge and skills to enable the participant to deliver effective, practical HF training which addresses the specific nature and unique challenges of their organisation’s operations and procedures.

Course package

A complete package of courseware and training materials is supplied with the course including copyright licence for reproduction and use for training staff employed by the client organisation. This forms the ideal basis for further development of client specific training packages..

The course package includes:

  • Comprehensive Healthcare Human Factors trainer manual
  • PowerPoint presentations
  • Course handouts
  • Copyright license for internal training
  • Incident case studies

This course is available at our training centre in the UK and can also be delivered as an internal course for your organisation at your location.

Human Factors in Healthcare Instructors Course Programme

Day One
    • Introduction to HF training
    • Instruction and facilitation techniques
    • HF in organisations
    • HF in Patient Safety Incidents
Day Two
    • Communication
    • Feedback and coaching
    • Information processing
    • Mental models
    • Situational awareness
    • Workload
    • Fatigue
Day Three
  • Patient safety concepts
  • Culture and violation
  • HF and policy compliance
  • Assessing organisational culture
Day Four
  • Decision making
  • Feedback
  • Behavioural markers
  • Non-technical skills assessment
  • Root cause analysis
  • Multi-professional incident reviews
  • Briefing and debriefing
Day Five
    • Delegate assessed presentations
    • General synopsis
    • Certification

Course Schedule

HFHT Course

Date: 20 May - 24 May 19

Venue: GAT UK

Register Online

HFHT Course

Date: 12 Aug - 16 Aug 19

Venue: GAT UK

Register Online