Are you tired of costly maintenance errors that disrupt your operations and risk the safety of your crew and passengers? Look no further than our Maintenance Error Decision Aid (MEDA) course.

Boeing developed MEDA as a proven solution to help aviation maintenance organisations identify the causes of errors made by technicians and inspectors. MEDA offers a structured process for conducting comprehensive and consistent investigations, determining causal factors, and enabling organisations to learn from their mistakes.

Our MEDA course is designed to equip participants with the skills and knowledge to effectively investigate maintenance errors and contribute to the reduction of future errors. You'll learn how to implement the MEDA process, use effective interview techniques, and manage challenging situations.

The course is essential for anyone involved in aircraft maintenance, as it provides a comprehensive understanding of the responsibilities of a maintenance error investigator and enables compliance with EASA MEMS requirements. With over 20% of in-flight engine shutdowns and up to 50% of engine-related flight delays and cancellations caused by maintenance error, our MEDA course is a wise investment in the safety and efficiency of your operations.

MEDA Course Program
Day one
  • Introduction
  • Human factors models
  • Regulatory requirements
  • Investigator roles and responsibilities
  • Root Cause Analysis
  • MEDA event form
  • Report writing
  • Data gathering
  • Case study
  • Investigation skills
  • Interview principles and techniques
  • Interview practical exercise
  • Report practical exercise
  • Challenging interview situations
  • Case study
  • Interview practical exercise
  • Investigator team calibration
  • Trend analysis
  • MEDA part in MEMS and SMS
  • Safety culture
  • Certification
More information

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