Team Resource Management (TRM) Training in Healthcare

Breakdowns in human performance, communication and teamwork can have critical consequences in healthcare. TRM training assists healthcare organisations to develop safer clinical working practices through a teamwork approach to patient safety and the prevention of adverse incidents, errors and near misses.

TRM training is derived from concepts proven in commercial and military aviation. Emphasis is given to the factors that affect human performance and the functioning and safety of the organisation. The specific aims of the programme are:

• Reduce the risk of harm to patients through a teamwork approach to patient safety.
• Developing patient-focused rather than task focused systems.
• Effective  coordination throughout the patient care pathway.
• Improving situational awareness.
• Improving workload management.
• Developing team skills and behaviours which reduce the occurrence of clinical errors.

The training introduces proven methodologies for improving team working, removing organisational barriers and flattening hierarchies. These techniques promote learning from experience, develop cognitive and interpersonal skills and highlight the benefits of good teamwork in the prevention of adverse patient safety incidents.

The training sessions reference and examine human factor related adverse events and near misses. Sessions include the use of training video footage, incident reports, case studies, simulation exercises, group discussions and incident reviews. The programme is designed to address the nature of the organisation's day-to-day operations as well as the associated protocols and procedures, including areas that produce particular difficulties, adverse conditions and any unusual hazards.

The outcomes of the programme will ensure that the participants have a greater awareness and understanding of how human factors and performance limitations can lead to unsafe practice. The participants will be able to identify the clues that reveal an incipient error chain and select and apply appropriate intervention strategies.

For maximum effectiveness, complete organisational involvement is required in a TRM training programme. This involvement should become an ongoing part of the programme. A key challenge for TRM programme leaders is to communicate that need to the rest of the organisation and to establish a strong commitment from top management down.

Team Resource Management Programmes

Global Air Training offers the following TRM courses which can be delivered at clients locations, worldwide or at our training centre in Cheshire, UK.

• Team Resource Management
• Team Resource Management Instructor

Downloadable Course Programme

Click below to download the course proramme in pdf format.

• Team Resource Management
• Team Resource Management Instructor