Team Resource Management Instructor (TRMI) Core Course

The TRM Instructor programme uses classroom instruction and practical exercises, including group discussions and patient safety incident reviews to analyse the influence of human factors in the healthcare environment, with consideration of the entire team and all supporting services.

The programme will develop the delegates’ skills and knowledge to enable the planning, design and delivery of effective TRM and Human Factors training sessions in healthcare environments.

The Global Air Training Team Resource Management Instructor programme is unique worldwide because it runs alongside our Aviation Crew Resource Management programme. The two cohorts are able to attend joint sessions, which allows for shared learning and the opportunity to explore the perspective of human factors instruction in another professional setting.

Particular consideration is given to the use of the latest generation of advanced high fidelity patient simulators which allow realistic patient simulation training for the practice of Human Factors and Team Resource Management skills. Taking advantage of the latest technology, simulation helps to support healthcare staff to make better decisions and test potential changes in a risk free environment.

In the aviation environment, high fidelity aircraft simulators have been in universal use for many years, and the industry has unrivalled experience in training using simulation. The use of simulation is now rapidly increasing for healthcare professionals, particularly in anaesthesia and critical care environments, driven by the availability of high fidelity patient simulators which provide a realistic training experience.

The TRM Instructor course package includes:

• 5 days classroom training.
• TRM Instructor Training Manual in hardcopy and on CD.
• Full set of course handouts both on paper and CD-ROM.
• PowerPoint presentation on CD.
• Copyright permission for reproduction and use of course materials within your heathcare organisation.
• Certification on completion of course.
• Investigation reports and studies are available for delegates to use during the course.
• Courtesy transport to and from Manchester (MAN) or Liverpool (LPL) Airports.
• Daily transport between local hotel and our training centre.
• Refreshments and lunch on course training days.

 

Day One

• Introduction to Training TRM
• Review of Instructional Techniques
• Developing TRM in Organisations
• Human Factor Related Patient Safety Incidents

Day Two

• Effective Communication
• Coaching and Feedback
• The Human Element
• Human Perception and Information Processing
• Mental Models
• Situational Awareness
• Workload
• Tiredness & Fatigue

Day Three

• Management of Stress
• Procedures and Protocols (SOPs)
• Personality Traits
• Management Styles
• Leadership and Delegation
• Inquiry and Advocacy
• Conflict Resolution

Day Four

• Decision Making
• Critique and Feedback
• Behavioural Markers
• Non technical Skills Assessment,
• NOTECHS
• Root Cause Analysis
• Multi-professional Incident Reviews
• Briefing and Debriefing
• Delegate Preparation for Assessment Presentation

Day Five

• Delegate Presentations
• General Synopsis
• Questions
• Certification